Shipping policy

Shipping Policy for Lovecouplet

At Lovecouplet, every piece is custom-made to order. Here's what to expect once you place your order.

Where We Ship
We currently ship to the United States, United Kingdom, Canada, Australia, Albania, and Andorra.

Shipping Times

  • Processing Time: 2–5 business days
  • Delivery Time by Destination:
    • USA: 4–7 business days
    • United Kingdom: 4–8 business days
    • Canada: 4–11 business days
    • Australia: 4–11 business days
    • Albania: 9–16 business days
    • Andorra: 9–16 business days

Total estimated delivery: 5–16 business days from order date, depending on destination.

Shipping Rates
Shipping rates are calculated at checkout based on your location and shipping method.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number.

Address Changes
Since every order is made to order, address changes can only be made within 24 hours of placing your order, and only if fulfillment hasn't yet begun. Contact us right away if you need to update your address — see our Refund Policy for full details on our order change window.

Delayed or Lost Orders
If your order is delayed or lost in transit, contact our team and we'll work with the carrier to resolve it as quickly as possible.

Damaged or Defective Orders
If your order arrives damaged or with a production defect, see our Refund Policy for how we'll make it right.

Questions
For any questions about shipping, contact us via our online chat.