Terms of Service for Lovecouplet

Welcome to Lovecouplet! By accessing or using our website, you agree to comply with and be bound by the following terms. Please review them carefully.

1. Acceptance of Terms
By accessing and using our website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on our website.

3. Changes to Terms
Lovecouplet reserves the right to modify these terms at any time. We will notify you of significant changes by posting the updated terms on our website. Your continued use of the website following any changes signifies your acceptance of the new terms.

4. Use of the Website
You agree to use our website only for lawful purposes. Prohibited activity includes but is not limited to: submitting fraudulent orders or payment information, attempting to interfere with or disrupt the website or ordering system, scraping or copying site content for unauthorized use, and impersonating another person when placing an order.

5. Personalization & Custom Content
Our products are made to order using names, dates, photos, and other content you submit ("Personalization Content"). By submitting Personalization Content, you confirm that:

• You own the rights to it, or have permission to use it (including any photos of yourself, your partner, or others).
• It does not infringe on any third party's copyright, trademark, or privacy rights.
• It does not contain hateful, obscene, or unlawful content.

You grant Lovecouplet and its production partners a license to reproduce your Personalization Content solely for the purpose of producing and fulfilling your order. We reserve the right to refuse or cancel any order containing content that violates the above.

You are responsible for the accuracy of the Personalization Content you submit, including spelling, dates, and names. Once production has begun, this content can no longer be changed — see our Refund Policy for our 24-hour order change window.

6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Lovecouplet and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on our website without express written permission from us.

7. Product Descriptions
We strive to ensure that the products on our website are described as accurately as possible. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.

8. Pricing
All prices are subject to change without notice. Prices may vary between our online store and other promotions or locations.

9. Orders, Payments, and Changes
By placing an order, you agree that you are authorized to use the payment method provided and that you authorize us to charge your order to that payment method. We reserve the right to cancel any order at our discretion. Order changes or cancellations are accepted within 24 hours of purchase, provided fulfillment has not yet begun — see our Refund Policy for full details.

10. Shipping
Please refer to our Shipping & Delivery policy for processing times, delivery estimates, and destinations we ship to.

11. Returns and Refunds
Please refer to our Refund Policy for detailed information on returns, refunds, and damaged or defective items.

12. Indemnification
You agree to indemnify and hold Lovecouplet harmless from any claims, damages, or expenses (including legal fees) arising from your Personalization Content, your misuse of the website, or your violation of these terms.

13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which can be found here.

14. Limitation of Liability
Lovecouplet will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our website or products, including but not limited to reliance by you on any information obtained from the website that results in mistakes, omissions, interruptions, deletion of files or emails, defects, viruses, delays in operation or transmission, or any failure of performance.

15. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Maryland, USA, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

16. Contact Information
For any questions about these Terms of Service, please contact us via our online chat.