Your artwork is personalized and produced specifically for your order. Each canvas is made for the couple it represents, so every piece is unique to your story.
All items are made to order.
Processing time: 2–5 business days
Shipping time, by destination:
- USA: 4–7 business days
- UK: 4–8 business days
- Canada: 4–11 business days
- Australia: 4–11 business days
- Albania: 9–16 business days
- Andorra: 9–16 business days
Total estimated delivery: 5–16 business days from order date.
You'll get a tracking number once your order ships. We currently ship only to the countries listed above.
Because every piece is custom-made to your specifications, we're unable to accept returns or exchanges. However, if your order arrives damaged or with a production defect, reach out within 7 days of delivery and we'll make it right — no hassle, no runaround.
If you have questions about your order, customization, or anything else, contact us via chat or email our customer support team at hello@lovecouplet.com. We're here and we actually respond. We'll get back to you as soon as possible within business hours.
Frequently Asked Questions
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.